Frequently Asked Questions
Q: Will you come to our shop and assist us with what we require to get our business up and running?
A: Yes we will, and we would send you a quote within 7 working days. From a dimensioned sketch we can prepare and quote a recommended functional layout and advise on equipment selection. We can also provide our ideas and valuable feedback on your ideas. Within reasonable limits this is a free service and part of the great value we offer!
Q: Do your products all have warranty?
A: Yes they do. We only supply good quality products from reputable suppliers and manufacturers. We pass through full suppliers warranties, however please note that these vary and you should ask for specific products. Also note that all warranties for equipment used in a commercial environment, require that basic care and maintenance is carried out according to the owner's manual.
Q: Can the public buy from you?
A: Yes we have a wide variety of clients from all levels of the food industry through to domestic applications.
Q: Do you sell secondhand items?
A: Yes, we have a very diverse range of good quality pre-loved equipment at very realistic prices.
Our used equipment showroom is always busy and we strive to keep a range of relatively modern equipment, but some clients only need well priced older equipment and these are well catered for. Used equipment comes with a 3 month warranty.
Q: Do you accept trade-ins?
A: Yes we encourage trade-ins. It is another of one of the great reasons to call us.
Q: Do you deliver?
A: Yes, we deliver to all areas of Australia at very competitive rates.